Our story
A Biddeford shop built on straight answers
Platinum Pawn and Jewelry opened its doors in 2016 with a simple idea: a pawn shop can be a professional, welcoming place to do business.
Owner Cory Poulin grew up around Southern Maine and opened Platinum Pawn and Jewelry in Biddeford in 2016. He'd seen how uncomfortable selling a valuable item could feel — vague numbers, rushed conversations, the sense that you were supposed to feel embarrassed for walking in.
He built the shop as the opposite of that. Clean cases, real appraisal tools, and a habit of walking every customer through the math. Gold gets tested and weighed in front of you. Diamonds get inspected. Consoles get powered on and checked. Whatever the number turns out to be, you'll know how we got there.
Nearly a decade later, Platinum Pawn and Jewelry is a fixture in the Biddeford community — serving Saco, Arundel, Kennebunk, Old Orchard Beach and the rest of Southern Maine. Customers who sold a chain in 2017 come back to buy an engagement ring in 2026. That's the whole business model.
Why customers trust us
Four things we never compromise on
Experience that shows
Nearly a decade of daily appraisals across jewelry, precious metals, electronics and collectibles.
Honest appraisals
We explain how we arrive at a number — weight, karat, condition, market demand — so you can decide with real information.
Quick, simple transactions
Most visits take minutes, not days. Bring an ID, bring your item, walk out with cash or a loan.
Community reputation
Most of our business comes from neighbors and referrals. That only works if we're fair every time.